11–25 | Developing awareness — Beginning to recognize how listening shows up in your interactions. Focus on building consistency with maintaining attention, reducing distractions, and holding back judgment.
26–40 | Emerging skill — Demonstrating solid listening behaviors but not yet consistently. Strengthen skills by practicing paraphrasing, asking clarifying questions, and applying these habits in more challenging situations like conflict or digital communication.
41–55 | Strong foundation — Strong listener with habits that support trust and understanding. Refine skills by paying attention to nuance, adapting to different contexts, and modeling effective listening for others. Coach or mentor others.